Watch this video on different people’s experience of a hospital setting. Now, based on the secondary reading ‘How to Develop an Empathic Approach in Design Thinking‘, respond on how YOU would you design a hospital or health care system that helps and supports each of the people and their circumstances that you see in the video? How would you change the space, the roles that staff play, the type and manner in which patients receive information, the support systems around patients and staff?