What are the different ways in which Dropbox has innovated and added value for their customers. From where did they get ideas for these innovations?
According to an interview the COO of Dropbox Dennis Woodside he explains that they have been able to improve their company by their own users and engineers. Five million people use drop box and eight million people use it for their business. One way they are able to innovate their business is something they have called “hack week”, which allows them use some of their engineers’ ideas to benefit the company. One example they used is Dropbox business where you have a personal and a business account came from an engineer as well as the idea to scan documents, and save them directly to their documents.
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